NHTSA Complaint #11666142 — 2017 FORD F-350 SD

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11666142
Vehicle 2017 FORD F-350 SD
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

This truck had a complete fuel system replaced already once when it failed while the customer was driving. We are the next owners and didn't know it had this major failure before purchase. We know this fuel pump is an issue and Ford has active law suits against them as these pumps that they continue to put even in the new Fords and all other makes of trucks are blowing up daily. Ford sees it as a revenue stream to keep their shops busy. Fuel is highly flammable and we tow a travel trailer. I would hate to see something bad happen because they won't issue a recall. There several years that are under recall currently and our year is not one of them but it has the same pump. They should not only issue recalls on all trucks that have the known failing CP4 pump, but also give the customers the option to upgrade with the after market DCR pump. The one pump that has been the #1 best replacement option. Installing a new CP4 pump only buys Ford mote time to next failure and keeps their ships full. We spent 50k on this truck. Again, it already happened once! Let's be sure to issue recalls on ALL trucks with CP4 pumps with a real solution and not just another dangerous CP4. We don't want our truck to catch on fire while driving. Its a very big safety concern!

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