NHTSA Complaint #11666100 — 2022 VOLKSWAGEN TIGUAN

Excessive oil consumption. Noticed oil consuming at abnormal rate about 1 1/2 years ago. Took it to dealership for diagnosis in July 2024 and was told Cylinder Head needed to be replaced. In the meantime, I was told to frequently check and refill oil as needed. The part was backordered until February 2025 when I went in again for replacement where the dealership completed additional diagnosis. It was decided the cylinder head did not need to be replaced and only the valve seals. These were replaced in February 2025. My oil light came back on after about 2,000 miles on April 30th, 2025. The oil was about a quart low. I topped it off. 3 weeks later the oil light came on again. I checked the oil level on May 24th and only the very tip of the dipstick had oil on it. I filled it up by 2 quarts. I contacted VW May 26th to schedule maintenance appt. On June 6th, I checked oil level again before driving to drop off my vehicle and the vehicle was a quart low.