NHTSA Complaint #11665812 — 2021 HONDA CR-V

The contact owns a 2021 Honda CR-V. The contact stated that while his wife was driving at an undisclosed speed, the driver observed that the steering wheel stiff. The vehicle was taken to an independent mechanic however, the failure was not duplicated. The contact stated that on another occasion while driving 10 MPH, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed and determined that that power steering rack needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.