NHTSA Complaint #11665749 — 2025 RAM 1500

2025 Ram 1500 V6 eTorque hydraulic tensioner for MGU belt caused belt to break while traveling out of state from NY to NC. This caused the battery waning light to come on and also the CEL. Vehicle would not charge and would not run properly, all advanced safety features diminished. Vehicle brought directly to Dodge dealership in Laurel MD during incident. Vehicle was repaired on 6/6/2025 at Dodge dealership in MD. While traveling home to NC from MD on [XXX] Amp meter was not functioning, vehicle would not shift out of 7th gear with cruise control on, gas mileage has decreased to 10-12 miles per gallon at highway speeds and vehicle has poor engine power, all while driving on [XXX]. Total mileage on vehicle is 6600 miles. Ram care is no help, Case # with Ram care is [XXX]. Have not been able to speak with anyone about a resolution, nor have I been able to speak with the assigned case manager at all despite numerous phone calls, voicemails and emails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)