NHTSA Complaint #11665744 — 2024 HONDA CIVIC

The contact owned a 2024 Honda Civic. The contact stated that while driving at approximately 30 MPH, an abnormal loud explosion sound was coming from the vehicle. The contact managed to pull over to the shoulder of the road, and upon inspection, the dashboard began to emit black smoke. The contact stated that as he and a nearby pedestrian had backed away from the vehicle from opening the vehicle door, it had caught on fire. The local fire department arrived on the scene to extinguish the fire and filed a report. In addition, the fire department stated that the fire may have occurred in the transmission. No police report was filed. The vehicle was towed to a tow lot where it remained. The vehicle was deemed a total loss. The contact was seen by EMS and sought medical attention for migraines/Headache's, loss of hearing in his right ear for several days, panic attacks, anxiety, and loss of sleep. The local dealer was contacted however, no assistance was obtained. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.