NHTSA Complaint #11665640 — 2017 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11665640
Vehicle 2017 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Misfired on ignition. Diagnostics ran. replaced all spark plugs, coils and gasket. Engine coolant flushed and exchanged. 1 week later misfiring again. 2 diagnostics run...conclusion was coolant intrusion. Upon researching this problem I have discovered many Ford Escapes have this same issue. No recall was ever issued. The customer satisfaction program(21N12) was not widely announced in 2022. I was unaware of it until last week. It was for vehicles made in Louisville between 9/17/2015 and 4/8/2019. My vehicle was manufactured there in Feb. 2017. It was good for 7 years or 84000 miles. I am only 6 months past that time period, however only have 37000 miles on this vehicle. I was told by 2 different mechanics it was not safe to drive in this condition and the repairs could run up to $10000.

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