NHTSA Complaint #11665608 — 2023 NISSAN ROGUE

I am reporting a recurring issue related to the oil drain plug design on the 2023 Nissan Rogue. During a routine oil change service, the technician at Midas broke the oil pan drain plug, resulting in the need to replace the entire oil pan. This was not due to technician negligence, but rather a reflection of a poorly designed or overly fragile drain plug and oil pan combination that is prone to damage during standard maintenance. This is the second time this has occurred, and it has become clear that the design lacks durability and fails to withstand the basic functions required during oil changes. Although Midas covered the replacement this time, this is not a sustainable solution, as owners should not be expected to risk hundreds of dollars in damage during a basic service procedure. There are numerous reports online of similar issues affecting other 2023 Nissan Rogue owners. This appears to be a design flaw that could lead to repeat incidents and unnecessary financial burden for vehicle owners. I am seeking acknowledgment of this issue by Nissan and a permanent resolution, whether through a redesigned part, recall, or official service bulletin.