NHTSA Complaint #11665566 — 2020 HYUNDAI PALISADE

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11665566
Vehicle 2020 HYUNDAI PALISADE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

Hello, I have a 2020 Hyundai Palisade that was bought last year in 2024. It’s had no issues with the engine up until approximately the last 2 weeks with oil consumption and noises from the engine rattling. I contacted the dealership to get it checked out and on the way there it caught fire. The engine died and almost all of the oil leaked out. The engine block now has a hole in it, so it is unable to be driven. My husband was driving and had just had surgery. Thankfully I was driving in a separate vehicle with my kids in case something like this happened. It has been sitting at the dealership since the 28th of May. The dealership inspected it and said there is no known cause at this time. The dealership also said they unfortunately can’t do anything. I called my insurance and they said the only thing they can cover is the damages caused by the fire. The estimate amount to fix it is 13K. But I believe the engine malfunctioned and was already having problems without my knowledge of it. There were no warning lights or alerts stating there were any problems with the vehicle. I also do know there is a class action lawsuit happening because of the 2020 Hyundai Palisades.

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