NHTSA Complaint #11665525 — 2018 FORD FLEX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11665525
Vehicle	2018 FORD FLEX
Component	STRUCTURE:BODY
Date of Incident	June 7, 2025
Date Filed	June 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Keypad on driver’s side door became dislodged on the highway, flailed around, hitting the side of the car and window in the process. It then proceeds to break in half and flies off going down the highway. Then since the bottom half is still plugged in, it was flopping around and hitting the car while going down the highway. Extremely dangerous

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