NHTSA Complaint #11665473 — 2016 FORD EXPLORER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11665473 |
| Vehicle | 2016 FORD EXPLORER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Was driving on the highway at an high speed and abruptly received a message “power steering failure” the steering wheel locked up. After a few seconds I was able to find a way to safely maneuver lanes but it was very difficult to maintain control Of vehicle. Upon re starting car the error popped up again and the wheel is now completely locked. Upon conversation with a family member about the occurrence we found out this happened to their car as well. Same make year and model. Upon research this sounds to be a problem in the 2016 Explorers and is a major safety concern. This could have ended extremely badly.
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