NHTSA Complaint #11665074 — 2017 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11665074
Vehicle	2017 JEEP GRAND CHEROKEE
Component	AIR BAGS
Date of Incident	June 3, 2025
Date Filed	June 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The front passenger seat Active Head Restraint activated while driving on a smooth, rural road, with no traffic, and no impact with anything. My wife was in the passenger seat and was forcefully hit when the headrest deployed. There were no warning lights and no issues which would have warned us of this deployment. The vehicle has been maintained by the dealership since new. I have an appointment with the dealership for the warranty repair. on June 12 2025.

Related Complaints for the 2017 JEEP GRAND CHEROKEE

Other AIR BAGS Complaints

#11699148 — November 13, 2025 — We were in an accident with heavy front end and right corner panel damage and none of my airbags deployed.

#11602279 — July 15, 2024 — The contact owned a 2017 Jeep Grand Cherokee. The contact stated that the brake pedal was depressed while in the park...

#11553674 — November 5, 2023 — Headrest airbag deployed for no reason, no accident

#11546942 — September 27, 2023 — This is [XXX] . On September 14, 2023 had a very big crash with our 2017 Jeep Grand Cherokee. My husband and Granddau...

#11525570 — June 6, 2023 — Rear end crash with front end affected, no air bag deployment

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