NHTSA Complaint #11664960 — 2016 NEWMAR CANYON STAR

Passenger side of engine valve train failure. Frozen roller bearing with heavy wear, heavy wear on cam and dropped one valve in cylinder. Major damage to cylinder wall, piston and head. Complete engine replacement needed. Only 18000 miles on this engine. Ordered new one from ford dealership. The engine has been removed by a certified ford mechanic and inspected for the damage. The motor home was not in motion when engine failure happened. There were no warning lights, messages or buzzers before during and after failure accrued. The motor was turned off as soon as noise was heard. There was a certified ford mechanic inspecting the motor home when failure accrued.