NHTSA Complaint #10839302 — 2016 NEWMAR CANYON STAR

SHORTLY AFTER PURCHASING A 2016 NEWMAR CANYON STAR MOTORHOME, WE EXPERIENCED THE EMERGENCY BRAKE AND HYDROBOOST LIGHTS COMING ON. THIS WOULD RANDOMLY OCCUR WHETHER WE DROVE IT 30 FEET OR 30 MILES. THE OWNER'S MANUAL SAID TO TAKE IT IMMEDIATELY TO A FORD SERVICE CENTER, WHICH WE DID. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCTOBER, 2015. WE ONLY HAVE 1600 MILES ON SAID VEHICLE. FORD REPLACED THE ABS MODULE WHICH DID NOT HELP. FORD THEN REPLACED A RELAY AND FLOW VALVE ON THE HYDROBOOST. THIS DID NOT HELP. AT THIS POINT THE VEHICLE IS UNUSEABLE AND A SAFETY HAZARD SINCE IT AFFECTS THE BRAKES. I HAVE DETERMINED FROM THE INTERNET THAT OTHER INDIVIDUALS ARE EXPERIENCING THE SAME PROBLEMS WITH DIFFERENT MANUFACTURERS WITH NO REMEDIES. ALL OF THESE VEHICLES ARE USING THE 2016 F-53 CHASSIS. I WOULD LIKE YOUR HELP IN RESOLVING THIS ISSUE BY ASSIGNING A FORD ENGINEER TO TROUBLESHOOT WHY THIS IS HAPPENING.