NHTSA Complaint #11664947 — 2019 HONDA ODYSSEY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11664947
Vehicle 2019 HONDA ODYSSEY
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Turned on the car the other day and several warnings displayed on the odometer. Adaptive Cruise Control Problem Lake Keeping Assist Problem Collision Mitigation Problem Road Departure Mitigation System Problem Auto High-Beam Problem Other than cruise controls not working, the car works fine. I took it to the dealer, and they said the camera module behind the rear view mirror needs to be replaced. Technician claimed that because my cruise control button was left on, it kept the camera running, and basically overheated the camera to a fault. He mentioned recommending to router owners that they only turn on the cruise control button when they plan to use it, and to leave it off if not. I asked if turning the cruise control button when not in use was referenced in the owner’s manual, but he was unsure. I would have to double check, but I don’t believe that warning is there.

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