NHTSA Complaint #11664756 — 2024 CHEVROLET SILVERADO 3500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11664756 |
| Vehicle | 2024 CHEVROLET SILVERADO 3500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
When driving my truck and towing a trailer which has elec. over hyd. brakes and trying to stop. My truck will disable my brakes on my trailer, which may weigh 3+ times the weight of my truck. GM had a recall on the truck brake module which fixed my problem. Then l took my truck back for an oil change a few months later and they said that there is a open recall on the brake module (NEWER UPDATE) which once again caused my brake issues again with the newer recall. l have opened up a complaint with GM and they say take it to a GM dealer. The dealer checks the truck out and says there is no problem with the truck. They tell me that l need to install a module on my trailer ,which l did early on with the problem. l did own a 2017 chevy and pulled that trailer with NO issues. The trailer dealer hooked the trailer to a 2018 GMC and a 2016 Dodge pick-up. And had NO problem with the trailer brakes and put a NYS inspection sticker on my trailer LAST MONTH. We !! the trailer dealer and myself have spoken to the company ( brake module) that GM says that l need. This trailer brake module which the trailer dealer installed in Feb 2024 still did not fix my problem. The brake module company told me GM has His words a HORNETS NEST problem with this issue. Someone is going to loose there brakes and KILL somebody or a family Thank You for any HELP [XXX] Please contact with any feedback or info INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2024 CHEVROLET SILVERADO 3500
Other SERVICE BRAKES Complaints
#11694147
When pulling my trailer with my 2024 chevy 3500, I get the following alert displayed on my screen periodically: Trail...
#11651568
The brakes on this vehicle are very spongy, they have to be pushed all the way to the floor to get the vehicle to sto...
#11619801
While driving along pulling a trailer, you unexpectedly lose you trailer brakes. Someone is going to get seriously i...
#11607136
Consistent error messages when trailering that lead to vehicle having a failure of trailer brakes
#11582079
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steerin...
Recent Complaints for the 2024 CHEVROLET SILVERADO 3500
#11717165
POWER TRAIN
Vehicle was making a very loud humming noise at 73 mph. After returning to the dealership they found that the bearing...
#11713828
POWER TRAIN
This vehicle was purchased with 10,000 miles from a Chevrolet dealer. At 13,000 miles the transmission started making...
#11714021
POWER TRAIN
NHTSA Vehicle Safety Complaint I am reporting a serious transmission defect in my 2024 Chevrolet Silverado 3500HD LT...
#11709144
ELECTRICAL SYSTEM
Email Subject I am reporting a serious safety-related defect involving sudden and complete vehicle shutdown while dr...
#11709144
FUEL/PROPULSION SYSTEM
Email Subject I am reporting a serious safety-related defect involving sudden and complete vehicle shutdown while dr...