NHTSA Complaint #11694147 — 2024 CHEVROLET SILVERADO 3500
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11694147 |
| Vehicle | 2024 CHEVROLET SILVERADO 3500 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VT |
Consumer Description
When pulling my trailer with my 2024 chevy 3500, I get the following alert displayed on my screen periodically: Trailer Brakes Disabled Service Required. The trailer brakes stop working on my 16000lb trailer and I need to pull off the road and shut off the truck, and then restart it to get my brakes working again. The dealer replaced the brake controller in the truck, but I still get the message. I towed this trailer across country 2 times in my 2020 chevy without a problem. I have hydrastar brakes on my 2022 keystone Montana. GM said it's a problem with the trailer. Hydrastar said they have had numerous reports from 2024 GM truck owners. I am bringing it back to the GM dealer Monday for an oil change but I was informed they have no further information to guide them Please assist.
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