NHTSA Complaint #11664697 — 2021 TESLA MODEL Y

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11664697
Vehicle 2021 TESLA MODEL Y
Component TIRES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

 A little background information, on Dec 2023 I installed 4 new Hankook Ion Evo AS (255/45R19) for my Tesla model Y at the Correa Tire shop in Dorado Puerto Rico and the manufacture date on those tires was 4422 and at the time the car had close to 30k miles.  On April 2025 one of the tires broke and I replaced it at the same place with the same tire model.  Less than a month after the new tire was installed, while riding on the highway at close to 65mph the recently replaced tire completely broke off leaving only the sides and the rest of the tire flew off the car (see pictures attached).  This happened suddenly with no previous indication or car notification of any issue with the tire.  Fortunately, I was able to stop the car without losing control and apparently the tire did not hit other oncoming cars.  This was a very scary situation, which could have resulted on a serous and even fatal accident.  When I checked the new tire, or what remained of it, I noticed it had the same manufacturing date (4422) as the tires I had replaced in 2023. The next day I went to the tire shop and explained the incident and they informed I had to buy a new tire while they investigated the situation and if there was any issue with the tire. At that time I also opened a complaint with Hankook US. After waiting various weeks for a response, and expecting reimbursement for the damage tire, I have not received any information from the tire shop and Hankook said they did not receive a claim from the tire shop.

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