NHTSA Complaint #11664683 ā 2012 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11664683 |
| Vehicle | 2012 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ME |
Consumer Description
Electric Power Steering was recalled a replacement was done In 2014 under a recall. Yet it broke again and the car is under 150,000 miles. I have talked to Ford and they will not replace it again. I am not the first person to experience this issue under 150,000 miles. My car is not a giant paper weight in my yard because it cost $2000 to fix more at the Ford dealership it was bought from. I am the second owner. We purchased Ford because it is a product made in the USA but Iām beginning to wonder if that means anything anymore. My Husband has [XXX] so the repair cost is too much for our budget. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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