NHTSA Complaint #11663955 — 2021 GMC ACADIA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11663955
Vehicle	2021 GMC ACADIA
Component	ELECTRICAL SYSTEM
Date of Incident	May 17, 2025
Date Filed	May 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The Radio in my 2021 GMC Acadia had to be replaced due to an UPDATE Failure. I had to pay $221.32 for diagnostic and $1,580.18 for a new Radio. My Husband and I are the original owners of the 2021 GMC Acadia. My Dissatisfaction is why are some GMC products under recall for this issue but my 2021 GMC Acadia not part of the recall. The Hands free calling was not working, the GPS and also affected the back up Camera. all of these . a response is requested

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