NHTSA Complaint #11663851 — 2016 ACURA MDX

Recall 23V-751 affecting certain or maybe all 2016 Acura MDX SH-AWD connecting rod bearing failure. The vehicle came to a sudden stop on the freeway after a loud terrible sound from the engine. This left my wife and child on a freeway exit ramp with no way to navigate the car to safety. The vehicle won't start, it makes a terrible clanging noise and stops. It has a seized connecting rod bearing and now a broken connecting rod and several holes punched from the broken rod. It was immediately towed to an Acura Service Center where it was confirmed. Recall 23V-751 described this failure exactly yet my car VIN is not included in the recall even though it is clearly affected by that recall. Acura Client relations refused to add the VIN even after saying they would if the problem was confirmed by an Acura Service Technician which it was but they refuse to add the VIN and repair the SUV.