NHTSA Complaint #11663850 — 2019 CHEVROLET EQUINOX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11663850
Vehicle 2019 CHEVROLET EQUINOX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Symptoms were poor gas mileage, highly rough idle (especially in DRIVE, while at a stop), lag in acceleration as well as delayed response to gas pedal depression, struggled take off from an incline while utilizing AC on high output. Diagnosed by a code reader with confirmation by a trusted mechanic that the transmission is malfunctioning. Mechanic indicates the need to seek a shop specializing in transmissions because this entails disassembly of drain pan and plug to find issue either with fluid seal or the start/stop assembly in relation to the transmission. Issues began approximately 6 months ago, as I have been trying to deduce the issue by process of elimination by way of services and mileage recommendation. All professional involved indicate that a Chevy at this mileage and age do not typically display concerns related to the transmission.

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