NHTSA Complaint #11663756 — 2012 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11663756 |
| Vehicle | 2012 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 206,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 206,000.
Related Complaints for the 2012 FORD EXPLORER
Other STEERING Complaints
#11713792
Started the Explorer in a parking lot. When backing out the steering wheel was impossible to turn. A Power Steering...
#11710962
The contact owns a 2012 Ford Explorer. The contact stated that while reversing, the vehicle lost power steering funct...
#11710317
Unknown my Steering wheel locked up while driving
#11709483
Total loss of Electric power steering assistance while driving on the interstate.
#11704528
The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wh...
Recent Complaints for the 2012 FORD EXPLORER
#11719326
UNKNOWN OR OTHER
Recall 24V031 has not been fixed. I got my recall notice from Ford with regards to the A-pillar applique trim. I rece...
#11718316
VISIBILITY/WIPER
Plastic trims on both sides of the windshield are recalled and ford has not fixed yet. Safety hazard driving and both...
#11713995
STRUCTURE
The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11709483
ELECTRICAL SYSTEM
Total loss of Electric power steering assistance while driving on the interstate.
#11696791
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear back up camera is now displaying a message to contact dealership. It freezes up and stops working.