NHTSA Complaint #11663504 — 2014 HYUNDAI ELANTRA

The contact owns a 2014 Hyundai Elantra. The contact stated that her daughter was driving the vehicle when the failure occurred. While driving on a city road at 25 MPH, a tractor-trailer crossed in front of the contact's lane. The contact stated that her daughter immediately reacted by taking a sharp left turn in order to avoid a collision. However, upon attempting to depress the brake pedal, the brakes failed to engage, therefore causing the contact to crash into a utility pole. The front passenger side of the contact's vehicle was crashed upon impact with the utility pole, and the vehicle came to a stop upon impact. No property damage was reported. The airbags did not deploy. The vehicle was towed to a local body shop. The Traction Control Warning light was illuminated. A police report was filed. No injuries were reported. No one outside of the vehicle was injured. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,300.