NHTSA Complaint #11618143 — 2014 HYUNDAI ELANTRA

I submitted an online repair request to Capitol Hyundai of San Jose for ABS Fuse Replacement (XXX) Recall Code: 251. However, their website shows no available appointment dates in 2024, 2025, or 2026. My concern was that not having any repair appointment slots available for this recall amounted to a refusal to perform the recall work. I submitted a complaint to Hyundai Consumer Affairs [XXX] ) regarding Capitol Hyundai's refusal to service this recall, but was told the following: "State laws limit our ability to intervene with dealership transactions as each Hyundai dealership is independently owned and operated. We recommend you contact the manager of the service department or the General Manager of the dealership at (408) 445-1500 to discuss your concerns with there not being any availability at their location." In other words, Hyundai Consumer Affairs said that it could not require that Capitol Hyundai perform the recall work. I am concerned that Capitol Hyundai of San Jose is refusing to repair my vehicle by blocking all appointment dates related to this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)