NHTSA Complaint #11663448 — 2021 JEEP COMPASS

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11663448
Vehicle 2021 JEEP COMPASS
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2021 Jeep Compass. The contact stated while driving 75 MPH, a message indicating that the engine was overheating was displayed. The contact pulled over to the side of the road and added water to the coolant reservoir. Additionally, the contact stated that the engine was not running properly while driving. The contact stated that upon inspecting the vehicle, the contact noticed that there was a burned coolant mark underneath the engine. An unknown dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

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