NHTSA Complaint #11663410 — 2016 KIA OPTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11663410
Vehicle	2016 KIA OPTIMA
Component	STEERING
Date of Incident	May 2, 2025
Date Filed	May 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MDPS failing when driving randomly. Steering locks up and vehicle is uncontrollable, while the vehicle is moving. This has occurred at varying speeds, while turning and while driving straight. Dealer has unsuccessfully got the issue to replicate, but independent service center was able to replicate it and found the extended warranty and recommended dealership visit since issue is covered. Vehicle has been inspected by dealership and the first recommended battery replacement, but this did not remedy the issue. EPS warning light is illuminated while issue is occurring but due to safety, car needs to be restarted to gain control of the vehicle and light turns off.

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