NHTSA Complaint #11663403 — 2023 CHEVROLET SUBURBAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11663403
Vehicle 2023 CHEVROLET SUBURBAN
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I was driving down the road at roughly 30 mph when my fuel tank dropped. The front fuel tank strap fell off and the bolt was gone. The fuel tank drug on the road, which prompted me to stop driving. There are scrapes on the front of the fuel tank and the strap was bent. This is a huge safety concern because had the fuel tank cracked or fell off completely this could have caused a fire. Had we been traveling at higher speeds, this could have been a very serious accident. The potential for gasoline or diesel to ignite was absolutely present. It could cause a fire or even an explosion, potentially injuring occupants and causing damage to the vehicle. I was travelling with my kids and mom, so the risk of injury to multiple people was present. The manufacturers only response so far is that it was not an open recall issue so it is not covered. No warning lights came on when this happened.

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