NHTSA Complaint #11663320 — 2025 RAM 1500

On 4/22/25 I was driving home from store and my truck down shifted to low and wouldn't come out of gear .the screen went blue as well. The truck has been in shop for 5 weeks and was told the truck had several codes that they couldn't figure out and the code are scrambled. I asked the service manager if the truck is safe and he said he thinks it should be. I was told by Stellantis Representative that they are trying g to get a regional engineer to find out what ls going on . I was also told by the Service Manager at Greenville Chrysler if they can't duplicate the issue they are going to release the vehicle. I told them several times that I have to be guaranteed that the truck is safe for my family and my self.