NHTSA Complaint #11663140 — 2019 HONDA CR-V

The steering in my 2019 Honda CRV started sticking when turning, almost like it was clicking into notches. There were no warning messages that anything was wrong. Brought the car to the dealer who determined the power steering rack needed to be replaced at the cost of $4579. Not doing so was a safety issue as the steering could lock up. I'm the original owner of the vehicle which has less than 30,000 miles, lives in a garage, has been well maintained by Honda's service department, and isn't driven in harsh conditions, so was shocked to hear this and questioned a defect in the part. Local dealer contacted Honda Corporate on my behalf and I was offered a 80% discount for the repair out of good will as a longstanding customer. I had the work done to avoid driving an unsafe vehicle. Based on recalls with steering racks in newer models, I am questioning whether the recall should not extend to earlier models. I do not have any of the replaced parts.