NHTSA Complaint #11687654 — 2019 HONDA CR-V

There are many complains online about the same issue from other car owners. All I want is for the dealer to repair at no cost to me. The car has less than 30K miles and it is driven only on city streets short distances. Below, the answer to the questions: 1-Steering Rack. Yes it is available for inspection 2-Sticky steering hard to control 3-Yes 4-Yes. Authorized Honda Dealer at Coconut Point, Estero Florida and Honda Corporate office in California knows about it too 5- No warning just a noise We firmly believe many vehicles may have this same issue. Regardless, it is clear that the part in my car is defective and should be replaced by the dealer at no cost to me. The age and mileage of the vehicle do not justify such a serious problem. Either the part was made with poor quality or it is defective. How can a steering rack fail at only 29,248 miles—what is it made of, plastic? This raises serious concerns about Honda Corporate and whether this is part of a broader scheme that should be investigated. My car is practically new and has been serviced exclusively at the same dealer where it was purchased brand new, without missing any of the recommended services ever. note: from the invoice attached you can see how expensive it is this repair