NHTSA Complaint #11663009 — 2019 HONDA CR-V

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11663009
Vehicle 2019 HONDA CR-V
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The fuel injectors are failing at 55 to 62k miles. The car experiences a loss of steering wheel functioning components related to the driver assist, and multiple warning lights appear on the dash for a period of a few days, then they suddenly disappear. There are slight hesitations in the automobile's acceleration, and this puts my family at risk during operation. The fuel pumps in the 2019 were replaced under recall but they failed to include the fuel rail and injectors and the pump we believe may have more pressure than the rail as and injectors were designed to handle and this shortens the life cycle of the part. The dealership diagnosed this problem and acknowledges that these same components have failed on other models and have settled lawsuits by extending the warranty periods to fix the injectors on certain less popular and lower sales volume models, but did not include the 2019 CRV and we think it is because that is a more popular model that would result in much more outgoing expense. his is putting many families at risk including my [XXX] daughter and her new born son. The dealership sells the injector and fuel rail parts that need to be fixed as a kit now due to previous and existing recalls in other Honda models but Honda consumer affairs has declined any warranty assistance to repair the 2019 CRV. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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