NHTSA Complaint #11662956 — 2018 CHEVROLET SILVERADO 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11662956 |
| Vehicle | 2018 CHEVROLET SILVERADO 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
My vehicle has had transmission and engine problems that should not have been an issue until after at least 100,000 miles. At 11,577 miles I reported hard down shifting as well as a hard shift / kick when going from reverse to drive when the transmission would feel like it would slip and then kick when shifting from 1st to 2nd gear on automatic transmission. There were no codes and dealership said they couldn't duplicate problem. At 58517 miles the service 4x4 warning light came on as well as a shifting problem was continuing. A transmission valve body was replaced and a transmission service / fluid replacement was done under warranty or extended warranty. The shifting problem has continued. It has come to my understanding that Chevrolet put out a bulletin about changing the transmission fluid should solve the problem and to tell customers that some hard shift could be normal and not a problem. And I have heard about some class action lawsuits that have been filed. A second and more major issue was the 5.3 liter engine failure that occured at 62,093 miles after having a tapping noise develop and some loss of power. But this issue began earlier at 40,125 miles when I had a fuel injection clean due to it running rough. Extended warranty replaced engine with a used motor and I was still charged $1158.93 for amounts extended warranty didn't cover. My Son's 2015 Silverado 1500 which I owned previously had to have the transmission rebuilt for just under $5,000 just out of extended or manufacturer's warranty. We don't pay $60,000-$70,000 to have engines and transmission fail before 100,000 miles and before the loans on vehicles are paid off. We shouldn't have to be paying a loan on a vehicle we can't even drive because it is in the shop for an extended period of time. At 62,298 miles after getting the truck back from the engine failure, the starter then failed and was replaced under extended warranty with $133.76 cost going to me.
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