NHTSA Complaint #11662923 — 2020 AUDI A4 UNKNOWN OR OTHER

Complaint Details

ODI Number	11662923
Vehicle	2020 AUDI A4
Component	UNKNOWN OR OTHER
Date of Incident	May 1, 2025
Date Filed	May 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

While reversing, the “MMI system” which displays information on the central display screen, such as the backup camera, will crash and reboot. This will also occur while driving normally. If this happens while reversing, the car will then warn me that the backup camera safety feature is inoperable. This issues was NOT solved by a deal software update and requires a $4000 repair charge to resolve. Backing up without the camera operable at random times does not seem safe.

Related Complaints for the 2020 AUDI A4

Other UNKNOWN OR OTHER Complaints

#11678028 — August 2, 2025 — Audi MMI system randomly goes dark and reboots during driving - this turns off the rear camera and any GPS system bei...

#11676623 — July 28, 2025 — My 2020 Audi A4 infotainment MMI keeps rebooting and takes over a minute or so to load back. This has been happening ...

#11676330 — July 26, 2025 — The MMI system, which is the display in the car, keeps rebooting every few minutes. It is extremely distracting while...

#11676397 — July 26, 2025 — Multimedia Infotainment system spontaneously reboots causing loss of cameras andcollision avoidance features and requ...

#11676422 — July 26, 2025 — The MMI system crashes and reboots after about 90 seconds. This affects all parking and collision sensors.

Recent Complaints for the 2020 AUDI A4

#11679554 — ELECTRICAL SYSTEM — August 9, 2025 — MMI module keeps resetting. This causes sudden lost of navigation display and sudden lost of backup camera when reset...

#11678974 — ELECTRICAL SYSTEM — August 7, 2025 — Many times while driving the Audi MMI system which controls all radio/navigation/controls screen will completely shut...

#11676623 — ELECTRICAL SYSTEM — July 28, 2025 — My 2020 Audi A4 infotainment MMI keeps rebooting and takes over a minute or so to load back. This has been happening ...

#11676818 — ELECTRICAL SYSTEM — July 28, 2025 — The entertainment system goes black every 5-10 minutes while driving

#11676330 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — July 26, 2025 — The MMI system, which is the display in the car, keeps rebooting every few minutes. It is extremely distracting while...