NHTSA Complaint #11662734 — 2020 FORD MUSTANG

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11662734
Vehicle 2020 FORD MUSTANG
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My wife was pulling into her head-in parking space at work and the brakes did not slow the car down. She pressed the brakes hard. The car went over a curb and hit a fire hydrant. The fire hydrant broke off and the car rolled over it. The car went into the street and she steered it to keep it out of traffic and stopped by using the parking brake. There were no warning lights. The airbag(s) did not deploy. There were no personal injuries. The car was inspected by a repair shop and deemed a total loss. A brake line was damaged during the crash. The repair shop personnel did not think the brakes failed prior to the accident because the master cylinder had fluid in it. No other brake inspections have been done.

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