NHTSA Complaint #11662664 — 2023 GENESIS GV70

The braking system of my 2023 Genesis GV70 has exhibited recurring failures, specifically the brake pedal and the ABS module. Since February 2025, the vehicle had ongoing brake pedal issues that required approximately 30 days of repair, during which the ABS module was replaced on April 24, 2025. The vehicle remains available for inspection in its current “as-is” condition as per manufacturer instructions until the Event Data Recorder (EDR) data is retrieved. On May 4, 2025—just 10 days after the ABS module replacement—the vehicle was involved in an accident. The unresolved braking issues likely contributed to the crash, directly endangering driver safety and that of others on the road. The dealer addressed the brake pedal and ABS issues during repairs, but no definitive resolution or independent confirmation has been made regarding the root cause. The problem persists as a potential safety hazard. The vehicle has been inspected by Progressive Insurance representatives. Initially, Genesis verbally approved my insurer’s certified third-party expert to retrieve the EDR data. However, Genesis reversed this approval and now insists that only their internal vendor may access the data, which could take 6–8 weeks—delaying independent investigation and resolution. This restrictive approach obstructs transparency and raises concerns about the integrity of the investigation. It has been three weeks since the accident and Genesis has yet to take steps to have the vehicle inspected or scheduled inspection. The police were involved at the time of the accident. Warning signs related to the brake pedal and ABS system appeared from February 2025, prompting the repair period and ABS module replacement. No new warnings appeared immediately before the accident, but the ongoing brake system issues clearly signaled a safety concern. Genesis has made no progress or scheduling effort, deliberately delaying while blocking my insurer from hiring a third party for timely investigation.