NHTSA Complaint #11662399 — 2019 CHEVROLET TAHOE

The contact owns a 2019 Chevrolet Tahoe. The contact stated that while driving approximately 25-30 MPH, a message advising that the transmission fluid was overheating and to pull over was displayed. The contact coasted to the side of the road where, the vehicle became inoperable. The vehicle was towed to a certified mechanic, who diagnosed that the transmission fluid was burnt, causing the transmission to slip while switching gears. The mechanic informed the contact that the failure was a known issue and to contact the dealer. The dealer was contacted and informed the contact the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was 100,000.