NHTSA Complaint #11662377 — 2024 DODGE DURANGO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11662377
Vehicle	2024 DODGE DURANGO
Component	UNKNOWN OR OTHER
Date of Incident	May 21, 2025
Date Filed	May 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Vehicle came without any provision for flat tire. I discovered this after purchase. There is no spare tire, there is no tire inflation (fix-a-flat) provision. Contacted dealership and manufacturer and they confirmed that vehicle does not come with any provision for flat tire. Prior years, same vehicle did come with spare tire and jack. Vehicle chassis has spare tire well and is designed to hold and carry spare. Furthermore, manufacturer makes an OEM "spare tire kit" that can be purchased and retrofit by dealership service mechanics at total cost of over $1,500. Manufacturer has refused to furnish me with any solution. I must pay over $1,500 only to drive safely. This is wrong. Please intervene and stop them from taking advantage of me.

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