NHTSA Complaint #11662104 — 2015 BMW 535I

The contact owns a 2015 BMW 535I. The contact stated that upon starting the vehicle, a steering wheel image was displayed on the instrument panel. The computer then informed the contact to carefully drive the vehicle to a dealer for service. The contact stated that excessive force was needed to steer the vehicle during the failure. The vehicle was taken to the dealer where a diagnostic test was performed. The contact was informed that the electrical steering rack system was defective and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA to report the failure. The vehicle was not repaired. The failure mileage was approximately 88,000.