NHTSA Complaint #11639776 — 2015 BMW 535I

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The adaptive headlight system on my 2015 BMW 535i XDrive sedan has malfunctioned due to water intrusion. Yes, the vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The malfunctioning adaptive headlights have put my safety and the safety of others at risk because they fail to provide adequate illumination while driving at night. This compromised visibility can lead to an increased risk of accidents, especially on poorly lit roads and during adverse weather conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes, the problem has been reproduced and confirmed by an independent service center. They identified water intrusion as the cause of the adaptive headlight malfunction. Reported to BMWUSA with supporting documents/photographs 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. Only the independent service center has inspected the adaptive headlight system. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: Yes, there were warning lamps and messages indicating a headlight malfunction prior to the failure. The warning messages first appeared approximately two weeks before (01/15/2025) the headlights completely failed.