NHTSA Complaint #11662034 — 2024 GMC CANYON
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11662034 |
| Vehicle | 2024 GMC CANYON |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
While driving a two lane road the adaptive cruise control detects oncoming traffic and improperly slows down or breaks unnecessarily. Most of the time the vehicle breaks so hard it will jolts me forward in my seat. I fear another car will be behind me and this will cause an accident. I have had my vehicle in the shop two (2) times to repair the issue. The dealership/service department has been able to replicate the issue by having one of their technicians drive the vehicle. The front camera has been replaced twice and I have been told every time they plug a new camera in the trucks interior and exterior lights "go crazy and flash". GM's response to this issue is "set the gap to mid" or simply "shut it off". They refuse to see this as an issue. Doing my research I found that the 2023 GMC Canyons have been recalled due to the same issue. I have brought this information to the sales department. However due to not being able to find this on General Motors website I have been told by the dealership/service department, and owner of the dealership that the information I found on NHTSA is insufficient and they can not go off this information.
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