NHTSA Complaint #11711833 — 2024 GMC CANYON

There are widespread reports of the O ring seals on the radiator and heater hoses failing and causing coolant leaks. These leaks are significant enough to render the vehicle inoperable and with no cabin heating or cooling. This could lead to life-threatening situations in adverse weather conditions. It could also create dangerous roadside failure situation in heavy traffic, particularly on interstate highways. Dealers are aware of the issue and are currently repairing vehicles under warranty. However some dealers are telling owners that the cooling system is not part of the engine and drivetrain, and therefor is not covered under the original factory warranty if the vehicle has exceeded the initial bumper to bumper warranty limits. Dealers are also telling owners that parts are on backorder due to high demand, and that repair wait times could take weeks. The vehicle is unsafe to operate with a known coolant leak. Video of leak (another owner) here. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)