NHTSA Complaint #11661925 — 2021 GMC SIERRA 1500

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	11661925
Vehicle	2021 GMC SIERRA 1500
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	March 19, 2025
Date Filed	May 19, 2025
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2021 GMC Sierra 1500. The contact stated that the rear tailgate panel buttons had deteriorated causing water intrusion into the panel, and the buttons became inoperable when pressed, and the rear tailgate would not open. The vehicle was taken to the local dealer who replaced the rear tailgate panel, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 20,000.

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