NHTSA Complaint #11661916 — 2019 MERCEDES-BENZ SPRINTER 4500

STRUCTURE:BODY issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11661916
Vehicle 2019 MERCEDES-BENZ SPRINTER 4500
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I was driving and the vehicle began to smoke through the air conditioning vent and within 30 seconds flames of fire entered the vehicle and the vehicle was completely burned. I never received any recall regarding that malfunction and never saw any signal that this would happen. I almost caught in fire due to the imminent flames. That's was my vehicle for work and I lost everything, materials, tools, merchandise and everything. I am struggling financially due to this situation. I tried to open the side door to take my belongings but it was locked. There's were not any previous symbols or indicators of the malfunction.

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