NHTSA Complaint #11661904 — 2025 KIA SORENTO

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was found with vehicle. The contact was instructed to pick up the vehicle. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired and remained with the dealer. The failure mileage was 213.