NHTSA Complaint #11661862 — 2023 HYUNDAI IONIQ 5

The car lost its ability to accelerate during rush hour on a very busy interstate while I was in the far left lane. It started by jerking really hard off and on, like a very hard brake for a second, and then normal for a few seconds, and then hard braking again. I could accelerate after the "braking". There were no warnings or errors. This continued for about a minute while I was trying to decide if it was triggered by accelerating or braking, and I couldn't figure it out. At that point, I couldn't accelerate and received a number of lights and a message to check the EV system or the electrical system. I don't remember because at that point I was trying to immediately figure out how to pull over and not get hit. Luckily, it was slow enough and traffic had just thinned out enough, having passed a popular exit, so that I could coast to the shoulder across all of the traffic. I noticed at this point that the car was in neutral. I couldn't shift into drive, however. I tried to see if turning it off and back on might help. It did at that point. There were no error messages, and I could shift into drive and drive normally after turning it off and back on. Again, I wasn't concerned with documenting an error message that I assumed would be stored. The car is available for inspection. The safety of myself and my kids and other drivers around me was at risk as we could not accelerate and I was in the far left lane to the right of an express lane and left of a lot of traffic to have to cross to get out of traffic. No, the problem has not been reproduced, and it was taken in the next morning to the dealer who found nothing wrong and no stored error codes. No lamps or messages appeared before the loss of acceleration and promptly disappeared after restarting the car. Nothing was stored for the dealer to retrieve, either. The dealer ran diagnostics and found nothing wrong.