NHTSA Complaint #11715479 — 2023 HYUNDAI IONIQ 5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11715479 |
| Vehicle | 2023 HYUNDAI IONIQ 5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
High-voltage battery system failure causing complete loss of propulsion. Vehicle entered "turtle mode" (reduced power warning) at 25% charge, then became completely immobile — unable to move even on flat surface. This has occurred multiple times. Charging system displays "fully charged" within one minute while vehicle dashboard shows 60% — clear battery management system malfunction. Vehicle has been undriveable and awaiting battery replacement for over a month at this point with no information on when the battery will arrive or be in stock. This is a known widespread defect in Ioniq 5 vehicles. Multiple owner reports document the same battery system failures, extensive reports of ICCU failures, and Hyundai's solution is to replace these failing components with the same component that fails repeatedly in other vehicles. No permanent fix or design change has been issued. This is a critical safety defect. Vehicle becomes completely immobile without warning — total loss of propulsion in traffic creates immediate crash and stranding risk. False charge readings mean the vehicle cannot be trusted to complete any trip safely. I have been left stranded multiple times on the turnpike of 80mph speed limit due to sudden total system failure. Hyundai has not resolved the root cause. They continue replacing batteries with the same defective system. This vehicle is fundamentally unsafe and unreliable. I should not be required to drive a vehicle with a battery system documented to fail catastrophically and repeatedly. Service records and repair invoices available upon request — vehicle currently at dealer awaiting battery replacement.
Related Complaints for the 2023 HYUNDAI IONIQ 5
Other ELECTRICAL SYSTEM Complaints
#11719268
My car reported an error "check electric vehicle system" and would not drive over 25 mph. I had it towed to the neare...
#11719292
I was driving home from lunch with my wife. A "Check electrical system" alert came up, followed shortly by an urgent ...
#11718906
The vehicle lost its ability to charge via AC power sources (level 1 and level 2), and the "Check vehicle electrical ...
#11718496
Car experienced ICCU failure. It tripped my 50A breaker at the fuse panel and damaged my EVSE. Car has been sitting...
#11718203
On December 23, 2025 while driving at 50 mph the car displayed an electrical warning and would not let me drive more ...
Recent Complaints for the 2023 HYUNDAI IONIQ 5
#11719268
ENGINE
My car reported an error "check electric vehicle system" and would not drive over 25 mph. I had it towed to the neare...
#11719352
UNKNOWN OR OTHER
My car has suffered two ICCU failures despite going through all of the Hyundai recalls. Through the so far 30 months ...
#11718906
FUEL/PROPULSION SYSTEM
The vehicle lost its ability to charge via AC power sources (level 1 and level 2), and the "Check vehicle electrical ...
#11718526
FUEL/PROPULSION SYSTEM
We had the Internal Charge Control Unit replaced due to a warranty recall a couple years ago and it failed again on D...