NHTSA Complaint #11661782 — 2022 JEEP CHEROKEE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11661782
Vehicle 2022 JEEP CHEROKEE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

We have 2022 Jeep Cherokee. The passenger visor falls out of the case hole causing a visual safety issue. This defect is casued by a poorly designed clip. The cost of the clip if over $950 with a total cost of $1025.73. We went to the dealership (Courtesy Chrysler Dodge Jeep Ram of Superstition Springs Mesa Arizona 85206) and apparently it's a consistent problem with many of the Chrysler vehicles. This issue is needs to fixed with a manufacurer recall. Spoke with service agent Tommy who agreed this is a problem. 480-830-8001 I current have pushed the visor stem back into place but it will not stay in place

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