NHTSA Complaint #11661710 — 2023 CHEVROLET SILVERADO 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11661710 |
| Vehicle | 2023 CHEVROLET SILVERADO 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
GM Case#[XXX] #1 A- On [XXX] vehicle sensors disabled breaks while driving on [XXX]. B- Driver Displayed Alert. a- BRAKE SYSTEM FAILURE 62 MHP TOP SPEED. b- TRAILER BRAKES DISABLED SERVICE REQUIRED. c- SERVICE ESC. C- Concerned by alerts proceeded to exit highway, the breaks where unresponsive. This required pressing break pedal to the floor. It took over 400ft for the vehicle to come to a complete stop. Fortunately no other vehicles were on the exit ramp, a major accident was avoided. D- On 10/30/2024 took vehicle to Bomnin Chevrolet West Kendall and explained break failure and provided pictures of driver alert messages. E- On 11/1/2024, 3 days after, Bomnin Chevrolet West Kendall Technician communicated that vehicle was mechanically fine and were unable to duplicate the problem. I accepted the vehicle back with 5,901 miles of use. #2 A- On [XXX] vehicle sensors disabled breaks again while driving on Miami city street. B- Driver Digital Displayed flashed following Alert Messages. a- SERVICE TRAILER BREAK SYSTEM. b- SERVICE TRACTION CONTROL. c- SERVICE ESC. d- CHECK ENGINE LIGHT WENT ON. C- Having experienced this back in October, I knew what to expect. Unresponsive breaks, fortunately on 2nd occasion I was driving slower on a city street and was able to coast to a stop. D- On 4/10/2025 took vehicle back to Bomnin Chevrolet West Kendall for the same problem, break failure. I once again explained to Technician what happened, showed them pictures of the Alert Messages. E- Vehicle as of today, 5/18/2025, remains at Bomnin Chevrolet West Kendall for a total of 39 days and is yet to be repaired. Given the severity/danger of defective break sensors defects there is “nonconformity” that under the Lemon Law is defined as a defect or condition that substantially impairs use , value, or safety of the vehicle. These 2 incidents make this vehicle unsafe for drivers, passengers, and general public in proximity. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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