NHTSA Complaint #11661515 — 2021 JEEP GRAND CHEROKEE L

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11661515
Vehicle	2021 JEEP GRAND CHEROKEE L
Component	STEERING
Date of Incident	May 15, 2025
Date Filed	May 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

May 16,2025 my power steering light came on. I checked the fluid, and when I turned it back on it was gone. The next day, I started driving all my safety lights in dash & mirrors came on. When I pulled into my kids school it made a strange noise. I then drove right across the street to Lees tires. When I got there my power steering has completely quit working. They now saw my rack & pinions are broken & need replaced. I am now without a car until it is fixed

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