NHTSA Complaint #11641392 — 2021 JEEP GRAND CHEROKEE L

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11641392
Vehicle 2021 JEEP GRAND CHEROKEE L
Component STEERING
Date of Incident
Date Filed
Mileage 78,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel independently reset. The failure reoccurred, and the contact stated that the steering wheel seized. The vehicle was towed to the residence. The vehicle was scheduled for diagnostic testing the following week. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.

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